Refund policy

Return & Refund Policy – Tavriona

Customer satisfaction is our priority.

Return Period

Customers may request a return within 14 days of receiving their order.

Return Eligibility

To qualify for a return:

• Products must be unused and in their original condition.
• Products must be returned in their original packaging.
• Proof of purchase is required.
• Products must be suitable for resale.

Return Process

Please contact our customer support team before returning any item. Once your return request is approved, return instructions will be provided.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refund Processing

After the returned item has been received and inspected, approved refunds will be processed within 7 business days to the original payment method.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-made products
• Clearance or final-sale items
• Opened hygiene or personal care products

Contact Information

Store Name: Tavriona
Address: 84 St John St, London EC1M 4EH, UK
Phone: +44 2038593009